Privacy policy

Overview

This Privacy Policy (“Policy”) describes how Naturemary (“we”, “us”, “our”, “Company”) collects, shares and processes your personal data when you visit or make a purchase from www.naturemary.com (the “Website”).

For the purposes of this Policy:

“Personal Data” means any information that can be used to identify an individual whether directly or indirectly. Personal Data also includes both Device Information and Order Information.

“Device Information” means any information about your device, including information about your web browser, IP address, time zone, location, cookies installed on your device, individual web pages or products that you have viewed, certain websites or search terms that have referred you to our Site and information about how you interact with our Site.

“Order Information” means information such as your name, billing address, shipping address, payment information (including credit card numbers, email addresses, and phone numbers).

Please read through the content of this Policy carefully and ensure that you understand it. If you do not understand the content of this Policy or do not accept or agree with it then you must stop using the Website immediately.

We may also receive information about you from other sources.

Personal Data We Collect

When you visit the Website, we automatically collect Device Information through the following technologies:

Cookies: Cookies are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org.

Log files: Log files track actions occurring on the Website, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.

Web beacons, tags and pixels: These are electronic files used to record information about how you browse the Website.

Additionally, we collect Order Information when you make a purchase or attempt to make a purchase through the Website.

How We Use Information

We use your information to provide services, to aggregate with other Personal Data as a product in itself, and to manage our business operations. Some examples include, but are not limited to:

1. to register your Account;
2. to authenticate you when you log into your Account;
3. to communicate with you about your requests;
4. to administer contests and promotions that you participate in;
5. to recommend or to offer you other products and services based on your inferred interests; and
6. to make a saleable product consisting of demographic data.

Sensitive Data

We do not collect any sensitive data about you, except when required by law. Sensitive data includes data relating to your health, race or ethnic origin, religious or political beliefs, trade union membership, genetics, biometrics, sex life or sexual orientation.

We do not process any data relating to criminal offences and convictions. We shall only collect and process your Personal Data for purposes that are clearly outlined prior to you providing us with your data, or for a legitimate reason.

Whenever we process your Personal Data, we do so on the basis of a lawful condition this will either be because you have given your consent for us to process your data, where we are under a contractual or legal obligation, or where it is in our legitimate interests to do so.

We do not carry out automated decision making or any type of automated profiling.

It is very important to us that the information we hold about you is complete, accurate and up to date. If at any time your personal details change, please let us know by emailing us at support@naturemary.com

Sharing Data

We use the Order Information that we collect to fulfill any orders placed through the Website (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations). Additionally, we use this Order Information to:

1. Communicate with you;
2. screen our orders for potential risk or fraud; and
3. when in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.

We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Website (for example, by generating analytics about how our customers browse and interact with the Website, and to assess the success of our marketing and advertising campaigns.

Sharing Your Personal Data

We share your Personal Data with third parties to help us use your Personal Data, as described above. Third parties we collaborate with include:

1. Authorize.net, Canada Post, Elevon

Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at:

http://optout.aboutads.info/.

E-Newsletters and other Electronic Communications

In certain circumstances, for example, if you sign-up or are subscribed to receive such information, we may send you communications about our products, services, special offers, events, new website features, changes to this Privacy Policy or other terms and conditions, changes to any of our programs in which you might be enrolled, or other news. 

You can change your preferences or opt to not receive email marketing communications from us by clicking the unsubscribe link in any email communication from us, or by contacting us using the contact information in this Privacy Policy. Please allow up to ten (10) days for your preferences to be processed. Even if you opt out of receiving email marketing messages, we may still contact you by email for transactional or account-related purposes like confirming or following up on a purchase, order or service request, responding to customer service inquiries, or notifying you of product recall information.

Please keep in mind that, if you choose not to receive marketing communications, you will continue to receive transactional or account communications related to services or products that you have requested on the Website (e.g. confirmation e-mails, billing reminders).

Intended Users; Use by Children under 13

This Website is not purposefully directed at children under the age of 13 and all products available for sale on the Website are intended to be purchased by adults and above the age of 13. We do not collect or maintain Personal Data, via the Website or otherwise, from those we actually know are children under 13 years of age. If you notify us that information has been provided by a child under the age of 13, upon verification, we will promptly delete such information.

Legal Disclosure

Naturemary may disclose your Personal Data as required or permitted by law, including, without limitation, to comply with a subpoena, warrant or other legally valid inquiry or order or applicable law, or to report improper or unlawful activity.

Consent

By submitting Personal Data to Naturemary or its service providers, you agree that Naturemary may collect your Personal Data and you consent to the use and disclosure of your Personal Data in accordance with this Privacy Policy and as permitted or required by law.

You may withdraw your consent at any time, subject to legal or contractual restrictions and reasonable notice to us. If you withdraw your consent, we will inform you of the implications of such withdrawal. To withdraw your consent, simply contact Naturemary at the contact information below and advise us of what Personal Data you no longer wish us to use. All communications with respect to any withdrawal or variation of consent should be in writing and addressed to Naturemary.

Do Not Track

Please note that we do not alter our Website’s data collection and use practices when we see a Do Not Track signal for your browser.

Data Security

We take the protection of your Personal Data seriously and have taken suitable and reasonable steps to protect the Personal Data we hold from misuse, loss, unauthorized access, and any modification or disclosure.

We limit access to your Personal Data to those employees, agents, contractors or third parties who are required to know for business and legal purposes.

If you are submitting Personal Data over the internet that you wish to remain private, please note that while attempts are made to secure information transmitted to this Website, there are inherent risks in transmitting information across the internet. If you prefer, you can contact us by alternative means.

Data Retention

We will not keep your Personal Data for longer than is required with regard to the purpose for which it was collected by us or provided by you.

You have rights in relation to the Personal Data we hold. These rights include the right to access and receive a copy of your Personal Data, to ask us to correct any errors, to erase your Personal Data, to restrict how your information is processed.

When you place an order through the Website, we will maintain your Order Information for our records unless and until you ask us to delete this information, except where required by law.

Links to Third Party Sites

This Website may contain links to third parties. We are not responsible for the privacy practices of those website and have no knowledge of whether cookies or other tracking devices are used on any linked third-party website.

If you have any concerns regarding the privacy of your information you should ensure you are aware of the privacy policies of those sites before disclosing any personal information.

Changes

We may update this Policy from time to time in order to reflect, for examples,
changes to our practices or for other operational, legal or regulatory reasons.

Contact Us

For more information about our privacy practices,
if you have questions, or if you would like to make a complaint, please contact use by email at
support@naturemary.com